ATM networks generate vast amounts of operational data—from transaction logs to sensor readings—yet still experience an average of 12.5 hours of downtime per machine annually, with 22% of failures occurring due to predictable component degradation. These incidents not only disrupt service but also incur significant maintenance costs, averaging $3,000 per emergency repair visit.

The fundamental challenge lies in transforming high-volume, heterogeneous data streams into actionable maintenance insights while balancing the cost of preventive interventions against the risk of service interruptions.

This page brings together solutions from recent research—including LSTM-based multi-indicator monitoring systems, digital twin modeling for component health prediction, power supply degradation detection, and machine learning approaches for optimizing maintenance schedules. These and other approaches aim to reduce unplanned downtime while optimizing maintenance resource allocation across ATM networks.

1. ATM Deposit Transaction System with Image-Based Jammed Document Processing

WELLS FARGO BANK NA, 2025

Complete ATM deposit transactions with jammed documents by capturing an image of the jammed item at the ATM and using it to finish the transaction. If a document gets jammed in an ATM, a servicer retrieves it and securely scans it. The image is transmitted to the ATM system along with partial transaction data. The system extracts more details from the image and completes the deposit. This avoids transaction interruption and document loss from jammed items.

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2. ATM System with Offline Transaction Processing and Edge Device Communication for Network Disruption Resilience

BANK OF AMERICA CORP, 2025

Enabling an ATM to continue processing transactions and communicating with a central server when it loses network connection. The ATM uses local storage to keep customer data updated. When the network is down, it processes transactions locally using offline protocols. To transmit the offline transactions, the ATM requests nearby devices like smartphones to act as intermediaries. These devices receive the offline transactions, encrypt them, and send them to the central server. This leverages edge devices as an alternative routing pathway when the ATM can't directly connect.

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3. Automated Teller Machines with Swarm Intelligence for Decentralized Transaction Processing

BANK OF AMERICA CORP, 2025

Leveraging swarm intelligence to enable automated teller machines (ATMs) to continue operating and processing transactions when they lose network connectivity to their financial institution. The method involves using the ATMs themselves, as well as nearby ATMs within a predefined radius, to collectively compute and execute financial transactions. The ATMs share resources, encrypt data, and communicate using a local ad-hoc network. This allows the swarm to collectively process transactions and provide basic banking services even when individual ATMs cannot do so alone due to lack of resources.

4. Generative AI for Cybersecurity: Threat Simulation and Anomaly Detection

, 2025

The need for intelligent and adaptive cyber security solutions is critical due to the ever evolving complex nature of threats. This monograph reveals possibilities offered by generative AI models in cybersecurity, particularly areas threat simulation anomaly detection. In detail, it provides an overview present landscape describes how like GANs, VAEs, Transformers can be used perform sophisticated emulation, training data synthesis, real-time anomalous behavior detection, attack work discusses also explores design systems, methodologies, ethics model that define its trustworthiness governance. With aid interdisciplinary case studies synthesis approaches, underscores advanced potentials along with emerging vulnerabilities employing defense operations. I hope this becomes a starting point researchers, practitioners, strategists seeking understand leveraging AI. Keywords: Generative AI, Cybersecurity, Threat Simulation, Anomaly Detection, Transformers, Synthetic Data, Adversarial Attacks, Cyber Intelligence, Behavioral Analysis, Ethics, Real-Time Monitoring, Deep Learning, Defense

5. Machine Learning-Based Prediction System for Power Supply Degradation Detection in Automated Teller Machines

NCR Corporation, 2024

Proactively detecting power supply degradation in ATMs before failure to prevent downtime and customer inconvenience. The method involves training a machine learning model using historical maintenance records to predict scores indicating likelihood of power supply degradation based on preprocessed ATM event data. The scores are reported to the ATM's enterprise, allowing proactive action like closely monitoring or replacing the power supply if scores exceed thresholds.

6. Equipment Component Failure Prediction System Utilizing Convolutional and Long Short-Term Memory Neural Networks for Sensor Data Analysis

MEGA INTERNATIONAL COMMERCIAL BANK CO LTD, 2023

Predicting equipment component failures using machine learning and sensors to enable proactive maintenance. The system receives sensor data from components like cash belts, displays, and buttons on equipment like ATMs. It uses convolutional neural networks (CNNs) and long short-term memory (LSTM) neural networks to build predictive models from sensor time series data. When new sensor readings are input, the models generate warning signals if component function is abnormal or about to degrade. This allows advanced preparation and replacement of components before failure.

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7. Automated Generation of Predictive Maintenance Models Using Historical Sensor Data and Failure Logs with Ensemble Classification and Anomaly Detection

Leen Kweider, Tareq Aljaber, Omar Altamimi, 2023

Automatically generating an AI predictive maintenance model for any machine using historical sensor data and failure logs, without needing data scientists or specialized knowledge. The method involves: 1. Generating a failure labeling model to identify failures from historical data and relabel similar signals. 2. Providing the labeling model output to failure classification and anomaly detection models to learn failure signals and detect abnormal behavior. 3. Ensembling the classification and anomaly outputs to predict machine failures. The method uses time series similarities to relabel failure signals and improve model training. It also allows connecting any machine with historical data and failure logs to generate a custom predictive maintenance model.

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8. AI-Based Predictive Maintenance Platform with Real-Time Data Processing and Feature Extraction

Accenture Global Solutions Limited, 2023

Preventative maintenance and customer service platform that uses AI to predict future events and determine preventative solutions. It processes real-time and historical data to find future events, extracts features to prioritize solutions, and generates an intelligent assistant to perform them. This reduces service requests by addressing issues proactively instead of waiting for customer complaints.

9. ATM Security System with Self-Learning State Transition Analysis

CITICORP CREDIT SERVICES, INC. (USA), 2022

Automated self-learning ATM security system that enables an ATM to decide whether its security is under threat and learn to fight such threat in real time using means made available to the ATM when the threat arises. The system involves extracting data points from the ATM's transition flows between states and generating rules for each transition based on the extracted data. If a new transition's data doesn't match existing rules, it's flagged as potentially unsafe. This allows the ATM to learn from its own mistakes and adapt its security without external intervention or static rules.

10. ATM Replenishment Scheduling System Utilizing Machine Learning with User Persona Analysis and Deep Learning Integration

International Business Machines Corporation, 2022

Optimizing ATM replenishment schedules using machine learning to analyze user data and generate more accurate forecasts. It retrieves unstructured user data like social media posts, generates user personas, then combines with structured transaction data and deep learning to create optimal replenishment schedules. The user personas provide insight into user behavior and consumption patterns beyond just transaction history. This allows predicting when an ATM will run out based on user characteristics and generating optimized schedules for replenishment.

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11. Hardware Device Maintenance Scheduling Method Using Predictive Failure Scores and Business Impact Prioritization

KYNDRYL, INC., 2022

Prioritizing maintenance schedules for hardware devices like ATMs using predictive failure scores that are prioritized by business impacts. The method involves generating predictive failure scores for each device, setting windows for servicing, determining missed services, prioritizing devices by business impact factors, and generating schedules with lower priority devices having missed services. This maximizes business impact by focusing maintenance on devices with the highest predicted failures and the greatest business impact if unserviced.

12. Multi-Indicator Anomaly Detection System Utilizing Long Short-Term Memory Model

Advanced New Technologies Co., Ltd., 2021

Simultaneously monitoring multiple system indicators using a long short-term memory (LSTM) model trained on historical data. The LSTM model can learn co-movement relationships between indicators from historical data. By inputting historical data into the LSTM and comparing it to real-time data, anomalies in co-movements between indicators can be detected. This avoids false alarms and missed anomalies from single indicator monitoring.

13. Adaptive Model Selection System for Predictive Equipment Maintenance Using Machine Learning

HITACHI, LTD., 2021

Intelligent maintenance recommendation system that uses machine learning to predict equipment failures and optimize maintenance schedules. The system learns failure prediction models from historical data and continuously evaluates and switches between models based on cost functions to minimize false alarms and missed failures. It applies the best model to equipment for a period, then re-evaluates and switches based on feedback. This adaptive model selection improves prediction accuracy compared to fixed models.

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14. System and Method for Sensor Relevance Scoring and Delayed Prediction in Asymmetric Data Diagnosis

Ajou University Industry-Academic Cooperation Foundation, 2019

System and method for diagnosing the state of a target system and analyzing the cause of abnormalities. It uses machine learning on sensor data to accurately diagnose the state of a target system with asymmetric normal vs abnormal data. The method involves calculating a relevance score for each sensor to diagnose the abnormal state. This score quantifies how much a sensor's data changes during normal vs abnormal operation. By analyzing the sensor relevance, you can determine which sensors have high influence on abnormalities. This helps prioritize maintenance and identify sensors that should be closely monitored. The method also involves predicting sensor readings after a delay and comparing them to actual readings to diagnose abnormalities when normal data is plentiful but abnormal data is scarce.

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